Patient Rights
Patients have the right to be treated with dignity and respect regardless of age, gender, religion or culture.
Patients have the right to receive health care services and treatment with appropriate attention, competence & without unnecessary delay
Patients have the right to receive essential physical, moral & behavioral support from health practitioners and caregivers.
Patients have the right to receive treatment in licensed facilities and practitioners who are licensed to practice in The State of Qatar.
Patients have the right to expect a safe and high quality care.
Patients have the right to receive care that is free from unethical behavior, abuse or negligence.
Patients have the right to know the mission statement of our health care facility and type of service that we provide.
Patients have the right to be informed about the service’ charges for the services available and available payment methods.
Patients have the right to request a copy of their medical medical reports (except when it is medically inadvisable to do so, in which case the information should be given to the patient’s guardian or representative).
Patients have the right to participate in decisions about their care and treatment, including the right to refuse treatment (to the extent permitted by regulations). The patient’s consent or refusal must be documented in the patient’s medical record.
Patients have the right to have their personal information kept private and confidential.
Patients have the right to have their personal information kept private and confidential & be viewed only by the direct caregiver or authorized person
Patients have the right to make a complaint if not satisfied about the care they received, to the company management, if not resolved, patients have the right to make a complaint to Fitness to Practice Department / Qatar Council for Healthcare.
Patient have the right to expect that any complaint made to the service provider will be thoroughly and appropriately investigated in a timely manner and be informed of the outcome.
Patient Responsibilities
Patients have a responsibility to give health care providers, to the best of their knowledge, complete and accurate information about their health and medical history, including current condition, past illnesses, hospital admissions, medications, and any other matters related to their health.
Patients have a responsibility to ask questions if they do not understand any information or instructions & health education they are given.
Patients have a responsibility to tell healthcare provider of any change in their health.
Patients have a responsibility to cooperate with their health care providers and follow instructions for their care.
Patients accept personal responsibility if they choose not to accept treatment advice/ change treatment plan without the treating physician’s approval.
Patients have the right to informed consent in treatment decisions.
